1. Introduction
Saige Lanka (Pvt) Ltd is committed to protecting the privacy of every visitor, customer, and rider who interacts with us. This policy explains what data we collect, how we use it, and the rights you have over it.
2. Information We Collect
- Contact details - name, email address, phone number, and showroom of choice when you book a test ride or contact us.
- Account & purchase information when you buy or service a Saige bike.
- Usage data - pages visited, referring URL, device and browser type, and approximate location.
- Communications you send us via forms, email, or social channels.
3. How We Use Your Information
- Process and confirm test ride and service bookings.
- Communicate updates about orders, recalls, and important product information.
- Improve our website, products, and customer experience.
- Send marketing communications when you have opted in (unsubscribe any time).
4. How We Share Your Information
We never sell your personal data. We share it only with vetted service providers (hosting, analytics, communications) who are bound by data-processing agreements, and where required by law.
5. Your Data Protection Rights
- Access - request a copy of the data we hold about you.
- Rectification - ask us to correct inaccurate or incomplete data.
- Erasure - request that we delete your data, subject to legal retention.
- Objection - opt out of marketing or specific processing at any time.
6. Cookies and Tracking
We use a small number of cookies for essential functionality and anonymous analytics. You can manage cookies through your browser settings or our on-site preferences panel.
7. Data Security
Your data is encrypted in transit, stored on access-controlled servers, and reviewed regularly. We notify affected users of any breach within 72 hours.
8. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated via the website and, where appropriate, by email.
9. Contact Us
Privacy questions? Write to privacy@saigelanka.com or post: Saige Lanka, 284 Galle Road, Colombo 03, Sri Lanka.